Payment, Cancellation Policy and General Terms and Conditions

Prepayments & Payment

For all reservations in peak season (Christmas week, New Year's week, February, July, August):

50% prepayment is due latest one week after reservation, the open amount can be paid upon arrival

For all other seasons:

50% prepayment due 1 month prior to arrival, the open amount can be paid upon arrival

Payment is possible via bank transfer, credit card or Paypal.

 

BANK ACCOUNT DETAILS

Bank: Volksbank Zell am See

Name of Account Holder: Andreas und Nina Goschler

BIC: VBOEATWWSAL

IBAN AT19 4501 0101 0000 5080


            

 

Cancellation Fees

 

For all reservations in peak season (Christmas week, New Year's week, February, July, August):

50% cancellation fee after reservation

From 1 month prior to arrival - No Show:- Full rental price payment as cancellation fee


 

For all other seasons:

No cancellation fee if more than 1 month prior to arrival

From 1 month prior to arrival to No Show on day of arrival: Full rental price payment = cancellation fee 100% of rental price

 

Guests leaving earlier than their departure date must pay for full term.

Prepayments will not be refunded.

To protect our guest from any unforeseen accidents, or cancellation, we would like to recommend you have travel insurance cover. Please see link: www.europaeische.at/en.html.

 

Check in and Departure Times

You should check in from 3pm and the departure should take place before 10am.


Download Our Terms & Conditions

You can download our terms and conditions below:

Download T&C's

 


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